PROPERTY MANAGEMENT
(941) 270-3846
OWNERS SERVICES
(941) 270-3846

Beach Retreats Vacation Rentals x

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Frequently Asked Questions

FAQ's

  • 1. What Are Your Check-in/ Check-Out Times?

    Check-in time is 4 pm and check-out time is 10am. We do not allow early check-in or late check-out

  • 2. Are Your Properties Pet-Friendly?

    Most of our properties allow pets. To see if the property allows pets please refer to the property description. You will also see a paw print on the top right-hand side of the property's home page. There is an additional pet fee. This fee is per pet.

  • 3. What Is Your Cancellation Policy?

    Beach Retreats Vacation Rentals offers a flexible cancellation policy. You are able to cancel up to 30 days prior to arrival and receive 70% of your total booking fee (minus 3rd party bookings). Once a booking is made, the 30% is non-refundable. If you cancel less than 30 days from arrival, your payment is non-refundable. Reservations that exceed $25,000 or 30+ days must cancel more than 60 days prior to arrival to receive a partial refund of 70% of the total reservation. Cancelations within 60 days of arrival will not receive a refund We do offer third party trip cancelation insurance that can be purchased at the time of booking.

  • 4. Do You Allow Mid-Week Stays?

    Most of our rentals run from Saturday to Saturday but we are becoming more flexible wiht check-in/check-out days. If you are looking for a different start date please inquire prior to booking to see if we can accommodate. Direct booking for alternate dates will not be accepted.

  • Do I need travel insurance?

    We recommend you purchase a comprehensive trip cancellation insurance to cover any unexpected occurrences that could result in your need to cancel or modify a reservation within the 14 day period before your arrival or during your stay. This must be purchased when booking the property.

  • Do You Provide Linens?

    We provide all linens including bath and beach towels to all of our properties and make all beds prior to your arrival. We also supply a bathroom "starter kit" with toilet paper, paper towels, garbage bags, dish soap, and hand soap to get you started on your vacation.

  • Where Can I Get The WI-FI Info For The House I Am Staying At?

    Wi-Fi information is provided upon check-in located on the Guest View Guide or in a white information binder at the property and it is also provided in your check in information.

  • How Do We Access The Property?

    We offer our guests contact-free check ins. You do not need to come to the office to pick anything up. Many of our homes have keyless entry. If the property is not keyless a lockbox will be onsite and we will provide you with any code that is needed at least one week prior to your arrival.

  • What If I Have A Major Issue During My Stay

    We have 24/7 support available if an emergent issue arises at your property. Please contact us at the number provided in the information binder to speak to the on-call Manager. For all non- emergent issues, please call the office during regular business hours between 9-6pm Monday through Saturday.