Frequently Asked Questions

FAQ's

• 1. What Are Your Check-in/ Check-Out Times?

  Check-in time is 4 pm and check-out time is 10am. We do not allow early check-in or late check-out

• 2. Are Your Properties Pet-Friendly?

  Most of our properties allow pets. . To see if the property allows pets please refer to the property description. You will also see a paw print on the top right-hand side of the property's home page. There is an additional pet fee. This fee is per pet.

• 3. What Is Your Cancellation Policy?

  Beach Retreats Vacation Rentals offers a very flexible cancellation policy. You are able to cancel up to 14 days prior to arrival and receive 85% of your total booking fee (minus 3rd party bookings). Once a booking is made, the 15% is non-refundable

• 4. Do You Allow Mid-Week Stays?

  Our rentals run from Saturday to Saturday. If you are looking for a different start date please inquire prior to booking to see if we can accommodate. Direct booking for alternate dates will not be accepted.

• Do I need travel insurance?

  We recommend you purchase a comprehensive trip cancellation insurance to cover any unexpected occurrences that could result in your need to cancel or modify a reservation within the 14 day period before your arrival or during your stay. This must be purchased when booking the property.

• How is COVID-19 Affecting Anna Maria Island?

  We continue to monitor the impact of coronavirus in our community. Currently, masks or face coverings are required to enter public businesses or restaurants, and anywhere that social distancing is not possible.

• Do You Provide Linens?

  We provide all linens including bath and beach towels to all of our properties and make all beds prior to your arrival. We also supply a bathroom "starter kit" with toilet paper, paper towels, garbage bags, dish soap, and hand soap to get you started on your vacation.

• Where Can I Get The WI-FI Info For The House I Am Staying At?

  Wi-Fi information is provided upon check-in located in a white information binder at the property and it is also provided in your check in information.

• How Do We Access The Property?

  We offer our guests contact-free check ins. You do not need to come to the office to pick anything up. Many of our homes have keyless entry. If the property is not keyless a lockbox will be onsite and we will provide you with any code that is needed at least one week prior to your arrival.

• What If I Have A Major Issue During My Stay

  We have 24/7 support available if an emergent issue arises at your property. Please contact us at the number provided in the information binder to speak to the on-call Manager. For all non- emergent issues, please call the office during regular business hours between 9-6pm Monday through Saturday.